In a world that seems constantly at war, whether on the large scale, between hostile countries, or at the micro-level, between two divorcing spouses, conflict resolution is as important as ever. It is so important, in fact, that many schools, like Creighton University online, offer specialized degrees which teach the necessary skills to resolve and negotiate in high-pressure situations that require the deft touch of a trained professional. There are, in fact, a great deal many satisfying and fulfilling careers in conflict resolution.
Mediators
In the high-stakes world of courtroom cases, the mediator emerges as an alternative to traditional legal processes. Taking an issue out of the courtroom – and thereby cutting down on legal costs – in order to pursue a more amicable negotiation is known as alternative dispute resolution, and mediators are the people who guide the parties into a satisfactory agreement. Duties range from conduction of the actual discussions to preparing court reports to collecting and keeping track of a wide variety of documents, like correspondence.
It’s true that mediators often come from a legal background, as the rigorous curriculum of law school complements the necessary responsibilities, but as there is no official licensing or certification necessary in the United States, more and more people from non-legal backgrounds are entering the ring. With a salary range that can go as high as six figures, it’s easy to see why; yet it’s also satisfying to see divorced couples parting with dignity, and without the petty bickering and vengeful insults.
Counselors
In schools, universities and community centers all over the country, counselors trained in conflict resolution are handy indeed. They offer their impartial expertise in situations arising between students every day, whether the topic is bullying or roommate differences.
Human Resources Employees
HR is a vital part of any company; employees every day make tough decisions about hiring (is
Applicant A a better fit than Applicant B?), firing and resolving disputes among staff. An employee with a strong background in negotiation and conflict resolution is very much in-demand, as offices are notorious breeding grounds for spats, and one of the keys to keeping productivity on the up and up is keeping employee relations positive.
Government Negotiation
The government, whether federal, state or local, often hires employees with conflict resolution specialties. Having a masters in negotiation or other upper-level degree makes you an attractive candidate, and the rewards of working in the governmental sphere are usually great: higher pay, good benefits and sometimes the opportunity to travel.